Originally Posted by
FriendlyConfines
From beginning of para 3 of the accrual of points section of t&c:
3. A "stay" is defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again. Specifically excluded from the definition of "stay" are the following types of ineligible stays: wholesale/tour operator packages; contracted crew rates; travel agency discount rates, packages exclusively for casino player card holders; Team Member Travel rates, Hilton Family Travel Rates; ...
If HH considers this "Friends and Family" sale equivalent to Team Member of Family Travel rates then there will only be points credit, no stay credit. The offer on the web page is misleadingly worded, to say the least.
So, based on the above t&c, is this "EXCLUSIVE FRIENDS & FAMILY
SALE" (this is a sale) that is booked under the hhonors/thankyou link, with a ThankYou description be classified as a non-eligible "Team Member Travel rates or Hilton Family Travel Rates" stay?
Why would this Thank You rates' t&c state it earns points but leave out the stay/nights?
I sent an email asking if the above will count towards nights and stays. This is my "
non-response" from Hhonors: "The Thank You Rate Sale offers up to 50% off and is valid at participating hotels worldwide for stays booked between December 5, 2012 and January 7, 2013 and are completed between December 14, 2012 and January 7, 2013, with the exception of December 31, 2012. "
Note that it was called "The Thank You Rate Sale"
Hhonors management needs to clarify this ASAP as I am sure many of you like me are making year-end hotel "stay" decisions.