FlyerTalk Forums - View Single Post - UA rules on original routing credit for "trip-in-vain"?
Old Dec 9, 2012 | 9:57 pm
  #32  
starflyguy
 
Join Date: Dec 2012
Posts: 3
Originally Posted by WineCountryUA
good news on the flight credit.
did you also get a refund or future credit for the unflown segments?
WineCountryUA:
Yep on future credit: from my understanding reading the forum, it was either get original miles OR get refund. So I opted for the former.
However, since my flight was cancelled, I got an email from UA directing me to their customer appreciation site. After putting in my info, I had to choose between 20,000 regular miles, $500 future credit on domestic flights, or 10% discount on future purchases. I took the future credit.

All things considered, this worked out as well as could have been expected ^. So kudos to UA
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