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Old Dec 5, 2012 | 10:58 am
  #4  
donjo
All eyes on you!
15 Years on Site
 
Join Date: Sep 2010
Location: Austin
Programs: 1K MM, Hilton Lifetime Diamond, AA Exec. Plat
Posts: 404
The other problem with these through flights is their upgrade scheme. There is a glitch in the upgrade process. If you're not upgraded on the first leg of a through flight, you are taken off the upgrade list for the second flight. This affected me from an AUS-DEN-SAN flight a couple of months ago. I was aware it had happened, and mentioned it to the people in the United Club, and a red coat at the gate. A passenger of lesser status was upgraded ahead of me. The United personnel said they were aware of this glitch but powerless to fix it. I never heard back as to why.
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