Originally Posted by
ajnaro
It happened to me in 2011. I had a rtw ticket starting in Amman, issued on-line by AA's oneworld booking tool at the ex-Amman price while I was physically in Rio de Janeiro, but using a US credit card. There was no contact with a travel agent or ticket office anywhere. When I wanted to change the routing I initially had no trouble with AA's round the world desk in the US, but a few days later they called me and said I would have to pay several thousand dollars more, but I could change the dates without any trouble. They explicitly mentioned that the on-line ticket was considered US issued because of the credit card. They said that the on-line tool had made an error by giving me the Jordanian price, but since it was, in their view, an AA error they would honor the ticket with the original routing. Perhaps there would have been no problem with a foreign issued ticket with a US credit card if it involved a travel agent or an overseas ticket office. And perhaps it was just an unusual case of bad luck. By the way, I vaguely remember posting about this problem on FT at the time, but I can't locate a reference.
I found this post about your use of the ow rtw tool to purchase your ticket; reporting that it worked perfectly:
The oneworld rtw booking site worked perfectly for me with a routing ex-AMM on Sunday March 6th (with the exception of not offering IB segments). It accepted my US issued credit card and our AAdvantage numbers with US addresses without making any problems, although I was physically located in Brasil (as AA could tell from the ip address, if they care). AA immediately sent an e-mail saying:
“Booking Confirmation
Thank you for booking a oneworld Explorer ticket.
Your trip is confirmed and your American Airlines confirmation number is …...
This is not a travel document. As noted during the booking process, an electronic ticket will be issued by American Airlines shortly and an itinerary and receipt will be sent to your email address.”
As far as I can tell AA did not charge, or even pre-authorize, my credit card on Sunday and the reservation remained ‘on request’ until Wednesday March 9th, when I decided to call the rtw desk. The agent said he would have to call ticketing because there was a ‘note’ on the reservation, put me on hold for a short time, and then came back saying that our tickets had been issued. There was no more talk about the note or anything else. The price used was ex-AMM, not ex-US or ex-Brasil. So everything worked, although it took a while.
route:
amm-jfk-gig-scl-ipc-scl-gig-jfk-nrt-bkk-nrt-han-hkg-par-hel-(par-)-amm
http://www.flyertalk.com/forum/16007928-post2.html
The only way I can conceive that the AA rtw desk would care (or even notice) is if someone tried to change the first flight. In that situation, I could see them saying that they would have to reprice the ticket.