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Thread: CX Diamond not recognized on AA
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Old Dec 3, 2012, 6:46 pm
  #11  
greasy
 
Join Date: Oct 2009
Location: Los Angeles
Programs: AA EXP 2MM, SPG/Marriott PLT
Posts: 275
And when you're calling, ask to transfer to EXP desk right away.
Agents on the EXP desk seems to be nicer and better equipped to handle difficult situations.
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