Originally Posted by oc2005

Yeah I've noticed that too on a couple of recent reservations. And when I called in the Diamond line, they say I needed to fax or email the folio to the general gold passport fax/email since they can't access the folio online (although I'm able to access it online no problem). In the past they would always put me on hold and somehow look it up and fix it on the spot, but now they claim they can't look it up themselves.