No need to be harsh, especially in light of UAInsider's post here. When the delays started happening with the schedule on October 26th Shannon posted..."We will begin the process of notifying customers on the initial affected flights over the weekend, and will offer them the opportunity to re-book or receive a refund. These customers were given a special Reservations desk phone number to contact, which has been assigned to help them with this situation."

Perhaps OP should contact UAInsider about this, since there's been no update. I intend to since I have a 787 flight next week and the swaps are still occurring.