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Old Nov 30, 2012 | 2:38 am
  #203  
Himeno
 
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Originally Posted by radarskiy
The oneworld tool booked the itinerary, but no one was able to really ticket it. AA ticketing said that JL had to ticket it; JL said they didn't own the itinerary so couldn't ticket the whole thing; AA Around-The-World desk said it was controlled by Qantas(!).
JL has never ticketed bookings made by the online tool. When the tool first because available, QF handled the ticketing for JL for bookings made online. When the JL-AA ATI started, AA took over the ticketing for those bookings.

BTW, when AA Quality Control called me to says that AA ticketing wouldn't ticket the itinerary that started wtih JL, she explicitly said that they only ticket for RJ and S7.
That's odd. Oneworld says otherwise. Might need to query them on that...
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