Originally Posted by
Himeno
Is the first flight operated by S7, RJ or JL? They are ticketed by AA when booked via the tool and have been causing problems for some time.
When AA is the ticketing carrier, but doesn't operate the first flight (either due to codeshare or S7, RJ or JL sending to AA to ticket) the tool has failed during the booking stage.
As I mentioned, the first flight is JL1, so it does invoke the condition where AA tickets but does not operate.
However, as a followup I have now gotten all the way through with some further modification. I was originally traveling ZRH to LIM via MAD, either IB/IB or IB/LA, but with a change in the connection to JFK (AA/LA) and no other modifications it went through.
The first segment is still JL1, so that is not a sufficient condition to cause the booking stage to fail.