Gold to Plat. upgrade problem
I upgrade my gold to plat. oct 23, I look at my online account and saw that the picture of card change so I click on the benefit bar on top to see all my nice stuff that I can enroll in and what I got was a gold card benefit advertisement ,so called plat rep. and they said I had to wait intill my billing cycle ends(which is nov14.) Than 2 days into my new cycle I click on the benefit bar again and this time I got a plat. benefit advertisement, call again, now they say I have to wait 2 cycle.o.k so call back a day later and spoke to another rep. and they said a supervisor will open a ticket and fix it, now its back to gold advertisement... plus my membership rewards looks very little basic ( no fancy sports cars to buy or expensive jewelry) Now has anyone had this problem and how can I fix this?