Originally Posted by Happy

Yes. And the activation online function is flaky.

When I did it the system gave me error message to tell me I could not activate online must call. I resubmitted it anyway and same error message occurred.

However after I finally could talk to the Manila based rep (the first few times to call the voice system said the call volume too high so they stopped taking calls.) she cheerfully told me my card was activated as far as she could see from her end. Also when I logged in the BB site no longer show the Activate Now button. So I guess it is indeed activated.

One thing come to mind, given the horrid experiences most have when calling, I wonder if one's card is stolen, how timely one can inform BB the card is lost/stolen? A scary thought.