FlyerTalk Forums - View Single Post - Starwood needs better folio retrieval
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Old Nov 19, 2012 | 3:39 pm
  #6  
itsaboutthejourney
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Originally Posted by Hartmann
This is definitely an area where they could improve the online experience.

Allowing me to go online and see the folio per past stay would be fantastic.
^^ Thankfully more and more properties are emailing folios post-stay, but I agree a consistent place (spg.com) to go anytime after for a folio would really help with filing expenses, etc. Hyatt does it with a decent degree of success.
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