Contact the marriott customer care about you problem, they will reply you, then send a scan copy of your folio to them.
Regards.
Originally Posted by
navatwal
I am new to Marriott and a little baffled with earning of points.
I recently stayed at a Residence Inn for 11 nights and my total bill for my stay was approx 1800 Euros, I have only received 7432 Base points for this stay.
I recently stayed at a Marriott for 5 nights, the total bill for this stay was 824 Euros and I have received 10,283 Base points for this stay.
Surely this is some mistake as I would have thought that points are linked to spending at hotel and room rate.
Can somebody please offer me an insight into earning points at Marriot properties.