Originally Posted by
DeltaFlyingProf
I have about 6900 points in my account with 2600 expiring at the end of the year. I want to use my points to get a 7200 point award and I do have tickets worth the missing 300 points. However, because they were booked on the phone, I forgot to provide the BE number before ticketing and travel will be complete only in December, so going through the slow claim process may be too tight of a schedule. I have just written to the BE service center to try to take care of the situation.
Has anybody been in a similar situation? Is there anything I can do to make it easier?
Thanks for any hints.
All you do is call the BE customer service and they will add your BE number to your PNR(s) assuming you havent flown yet. Before I added my BE to my profile, I always forgot. Regular AA res agents cannot add BE numbers to PNRs. Keep in mind BE customer service is just 8-5 M-F. But you will not have points post from December flights until mid-January.