FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Nov 15, 2012 | 1:20 pm
  #137  
anabolism
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Originally Posted by rploehn
Inadvertently I had two alerts for C for the same flight on 17 Nov. I got first notice before 7 a.m. this morning and checked at aa.com to find out my upgrade and reticketing were already underway. I got second notice around 10 a.m. to the second alert, saying the same five C seats were available.
Just curious: did you get the alerts via email or SMS? If email, can you do a 'view full headers' and see the timestamp of the lowest-down 'Received:' header field in each of the two alerts? I'm wondering if the three-hour delay was because each of your two alerts checked at different times, or if they checked together but there was a delay in getting the notice to you.
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