I was in PHL tonight to swap a mechanical issue. The agent took nearly 10 mins to find me anything, and that was because she called and had them clean one for me! While she was typing away looking for anything, another snippy agent walked over and said "you can't give him any cars. We're completely sold out!". Agent #1 said, "It's a swap and he's a chairman." Agent #2 rolled her eyes and walked away.
I looked earlier in the day to see what they might have open to swap with and it showed sold out. With the storm, the NE is short of cars (many people are using rentals since theirs was washed away). Also, hotels near PHL have been hard to come by both this week and last.. even with a few days' notice, which is very odd.