Originally Posted by
jamienbaker
All - an upcoming flight of mine, 13 days out, released 7 seats into C at around 1015 EST. Naturally, I rang and grabbed one with an eVIP, likely jumping the queue in the process. It has now been four hours, seats are still available, and I have yet to receive an alert from Expertflyer. I know their systems are proprietary, but do they really scrape inventory this infrequently?
Originally Posted by
rploehn
Inadvertently I had two alerts for C for the same flight on 17 Nov. I got first notice before 7 a.m. this morning and checked at aa.com to find out my upgrade and reticketing were already underway. I got second notice around 10 a.m. to the second alert, saying the same five C seats were available.
Satisfied EF customer here.
Hi folks. A few notes/reminders about the Alerts system:
- It checks, at a minimum, several times a day, more so the closer the departure date/time gets.
- It was not designed to check constantly (that would be very costly), it was however designed to check consistently around the clock as most people won’t do that.
- If you set an alert but are also checking yourself and find inventory before the alert does, that’s great, one can complement the other.
- If there is an automated sweep of upgrade inventory by the airline where the inventory is only available for a brief period of time, it is likely you will be automatically upgraded before you are alerted by ExpertFlyer. If the airline sweep uses all of the inventory, then you naturally won’t be alerted.
- If you perform a manual Award & Upgrade search on ExpertFlyer and it shows available inventory that you have set an alert for, you may be wondering if the alert is set correctly. To check, go to the View Saved Alerts page and click the Quick Check button for the alert. If it notes that there is available inventory, then the alert is created correctly and the system will email you on the next check of your alert.
Any other questions feel free to send us an email, thanks.