I usually book through Avis.com since logging into our business booking portal is a pain. Today I was greeted with all locations in the entire city telling me they are sold out. I tried calling the Avis First line and a less than helpful employee told me the same thing and refused to look up a Wizard # to search with, proceeding to tell me all locations within the major city are sold out.

I requested her manager because her service was substandard in a number of other ways, however, while on hold I also logged into my booking portal and made a reservation. I checked two locations and both had cars after all.

I'm wondering if perhaps this is a short-term website glitch? I seriously doubt people are rushing to Avis locations in Philadelphia to return cars at 5am.