Originally Posted by
Julienfavier
Hi Everyone,
I am having a hard time in booking a round the world itinerary with the Oneworld explorer website (
http://rtw.oneworld.com/). The systems validates all my segments, says I am ready for booking, but when I am trying to book tickets (before payment), the following error occurs: The following error(s) occured
Error message (7820) not found for Language Code 'GB'
"No fare can be found for the flights and/or cabins you selected. Please search again and select another cabin and/or different flights. (5685 - 2201)"
I tried many times, changed my flights, but I cannot fix it. There is no way to directly contact someone in OneWorld (which is quite annoying), and I tried to contact airlines of OneWorld but they don't know what is going wrong, have no contact with OneWorld, and the only thing AA can do for me is making a phone booking for 100 USD...
Did someone encountered similar issue ? Do you know any workaround here ? Any help would be strongly appreciated !!
Thanks !!
Julien
Hi Julien,
I got this error today when I plugged in a routing I wanted. I think the trick here is to play with the routing and 'dumb it down'. I found on my routing if I took out some sectors that backtracked through LHR the tool would price up the itinerary without any error.
I think the sage advice from this board is that if you encounter any errors like this book the route that works and then stump up the 125USD change fee once ticketed to get it the way you want.
What was the routing you wanted to book?