Originally Posted by
markzz2
Thanks for that.
I called Marriott in the US. Got shunted around three different departments, none of which could tell me any details about eligibility.
Eventually the fourth (very nice) person at Marriott Rewards in San Antonio Texas looked through papers and told me that the only rates NOT eligible for Marriott points/nights credit are Friends and Family Rates, FAMtastic rates and any specially negotiated bulk/contract rates that are not available on line but individually applied.
So TVL rates ARE eligible for all benefits and nights credit. Nothing has changed.
It is a shame the Hotel were not able to help me with this. Surely the details of rates and benefits should be available to the properties?
were you at a Famtastic rate? These are travel industry rates and are cluster coded accordingly (I believe)