Madalynn - thank you for posting here and I hope that this can be a conduit for CONSTRUCTIVE feedback. Frankly, as noted earlier, many comments through support have had a mechanical responses and that can be frustrating to your customers. I believe FT has a knowledgeable and involved user base that can provide you with great insight as to what is valuable to those of us who travel a lot and like the leverage that TripIt provides and promises to deliver.

Given that pre-amble, I would like to register a request that TripIt somehow support a streamlined itinerary. My purpose for this is that I want to be able to e-mail my wife a simple itinerary (transportation [planes, trains: carrier, times, #, departure, arr], hotels (arr/dep dates, name, address and phone #).

When sharing itineraries (with family, friends, co-workers, clients, etc) one rarely wants to share all the details one needs/wants for traveling. None of those people care what seat I am in, what I paid/am paying for a tkt or room, what my PNR is... They just want to know where I will be, when I am coming or going and my hotel phone #. Second, I want to send that info to them quickly and easily. I don't want to force them to hit a link to see what I am doing when simply an e-mail will do. I know you want to sign them up and, if I was getting a free service from you, I would have no complaint on that. But I am paying for TripIt Pro and since I am paying, you should do things in ways that I am comfortable with. If this is hard, I will look at alternatives (I switched years ago to TripIt when WorldMate became a little to cloud based for my use/taste).

Finally, the new interface with points, trips, etc as a layer is a pain. Please just list my itineraries so I can get to the one I am on. First of all, there are many programs you don't track points on anymore so that's useless. The reason I have TripIt on my android is that when I am traveling, I want to get to MY CURRENT TRIP as quickly as possible to check on info, flights, alternatives. layering my itineraries so I have to hit a couple of buttons everytime I want to check on something is a pain. When I am in a trip (and you know when they start and end), I am in trip mode and I just want to application to open to the current trip. Doesn't that make sense.

Thanks for listening.