Originally Posted by
MSPpete
I tried using Ben's service earlier this year. Very poor customer contact experience from an associate of his. No reply to my emails after the initial inquiry. I canceled my request and still received no reply or contact.
I like his blog, but the award booking service needs attention.

Originally Posted by
glenny84
Seconded on this.
Unfortunately, I must concur: great blog, booking service isn't a professional service. Perhaps they prioritize the easy ones. I will look to one of the others recommended here. Thanks for the reviews.