FlyerTalk Forums - View Single Post - Hyatt.com/GP.com---Website Issues
View Single Post
Old Nov 5, 2012 | 8:00 am
  #654  
OsakaWino
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,203
Originally Posted by RTW1
They do seem to have toll free numbers from most countries, but I despise having to use the phone... I like to see what the rates and other options are. Something I'm not really getting when calling.
And also not very useful when checking reservations. Still nothing showing in my account 7 hours later.... into the e-mails I guess for the info.
We have a toll-free number in Japan, but it is 9 to 5, Mon through Fri. I fiddle with my reservations mostly on the weekend, and that seems when the system is down a lot.

A 24/7 number would at least provide some info, and maybe useful for locking something in that I could always go online and change later.

But yes, I don't like to call either.

And in any case it seems that the phone res were out this time as well.
OsakaWino is offline