Originally Posted by
eightblack
Folks
There's a systemwide IT glitch at present, causing delays in miles posting to members accounts. Not sure when its being fixed, but the IT teams are working on it. Best advice is to call EK and have them post the miles manually, which they can do on the spot.
SIMON
Maybe they "can do", but when I phoned and got the Indian call centre it was a case of "wouldn't do". I was told to email Skywards in Dubai. Great service (not)!
Further I was really pee'd off because I wanted to use the miles for an upgrade which was available when I expected the miles to be credited, but when they actually arrived in my account a few days later, guess what? Yes, of course, the upgrade availability had vanished.
Must say I'm getting less impressed with Emirates by the day. Maybe time to look for an alternative.