Originally Posted by
HelloKittysMum
I finally got all mine sorted (nearly a week after the flight was taken) by emailing them. Pretty pathetic that the email told me to quote my Skywards number on all bookings or use the website when all this had been done and it was clearly a problem with their systems.
It took me last week to get flights from 2 weeks ago sorted out- but in the end it was all sorted out by email. Definitely there are some issues at the moment.