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Thread: Dealing with AI miles redemptions
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Old Oct 26, 2012 | 10:15 pm
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Keyser
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Originally Posted by Yaatri
Arrive in plenty of time before the expiry of your reservation. Know when your reservation expires. These are common sense precautions that one must take. I can assure you that taking precautionary measures, such as those I suggest, will do more for the OP than empathy.
i agree....but it doesn't help when reservations expire before they are supposed to or if you are made to wait hours till it is time to close or if their card machine is not working....the ai reservation centers are a mess....i have been to ai offices in delhi, mumbai, dubai & a bunch of other places & they have all been the same....

yes, the op's parents should have carried a little extra cash but its not unreasonable to get to an office 2 & a half hours before they close, specially for a simple procedure that should not take more than 10 minutes to complete....
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