FlyerTalk Forums - View Single Post - Delay in status tier change
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Old Oct 23, 2012, 6:56 pm
  #11  
Blackcloud
 
Join Date: May 2006
Location: Wellington
Programs: QFWP (LTSG), NZ (Jade), TG ROP (Forgotten), OZ (Silver), AA (Cardboard), EK (Lowest of the Low)
Posts: 4,671
Exclamation Status starts when NZ says so

This whinging over Airpoints is getting monotonous.
The delay is part of the programme in which you agreed to, whether at sign up or subsequent changes is immaterial.
Your status change will begin when NZ informs you.
5.3 We'll review Members' Tier Status every day and we'll notify Members when they attain a Tier Status within eight weeks after they achieve it. Gold Elite, Gold and Silver Tier Status and applicable benefits are valid for 12 months after the applicable Tier Status becomes effective (as notified by us). If, during that 12 month period, a Member achieves a higher Tier Status, all benefits of the current Tier Status will expire and the benefits of the new Tier Status will automatically apply. Twelve months after the date on which a Member achieves a particular Tier Status, that Member's Tier Status will be reviewed; the Member must have earned the required Tier Status points over the previous 12 months in order to keep that Tier Status. The Member will be downgraded to the applicable lower Tier Status if they have not earned the required Status Points.
Terms and Conditions
The fact is Airpoints is a rubbish programme, we all know it, comparisions to other airlines just highlight the fact.
However we choose to use it and we must accept NZ T&C, we can provide more constructive feedback but the constant whinging will get us no where.
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