FlyerTalk Forums - View Single Post - New Y class experience
View Single Post
Old Oct 23, 2012 | 7:02 am
  #1  
Cathay Boy
All eyes on you!
15 Years on Site
 
Join Date: May 2009
Posts: 6,978
New Y class experience

Finally boarded a plane with the new Y, here's my take on it.

Seat Comfort - very good cushion and the seat is definitely comfortable sitting on it. Seat does recline surprisingly steep, which is good for sleeping but no good to the person behind you (more on this later.)

Tray table - folded table that you have to unfold if you want to put a tray on it. When folded there's a drop down ring for your cup to rests in without opening the tray.

IFE - touchscreen and it does take a little bit to get used to if you are used to the old system. For me everything makes sense and it does make things easier once you figured everything out. One thing is the Playlist, you have to actually click Music --> CD --> select a particular CD before you are able to see the "Playlist" button. Would think once you created a playlist you shouldn't have to go through all that trouble to want to play it, but it's a minor thing.

Other Bells the Whistles - an USB plug for your iPod, there is a row of insert about an inch deep that lets you put in small things. But there are holes for the insert so in my flight experience whatever I put in, due to turbulence, usually pops out through the holes, why the holes are needed I don't know because they are not big enough for you to reach in and grab something, but big enough for whatever things you put in to manage to skip out. Bottom of your seat has an electric plug.

My whole experience: very excited at first, especially when I sat down. However, the excitement is quickly over when the person in front of me did a full recline, which cost the IFE monitor to be very close to my face. The IFE doesn't really tilt that much so if you want to watch IFE if the person in front of you reclines, there's really only one choice, recline fully yourself so your eye-coordination can see the screen. Needless to say, you can't do any work on the laptop when the person before you reclines, which is bad for me as I usually crank in 3-4 hours of laptop work on flight, this time, zero.

However, once you are in the recline position your chin awkwardly is force against your chest if you want to watch IFE, so you're not in the best of position to enjoy the show. But for those that wants to sleep, the new Y will be a god-sent as it is great for sleeping.

Because the new Y reclines so steep, the person behind you, if inconsiderate, will hold down your seat when he/she gets out, had that happened to me all freaking flight.... Touchscreen makes the pax behind you keep pushing it. I notice the touchscreen is really sensitive, a very very light tap on it and they respond. However, most pax thinks you have to pound on it, so if you have a pax like that behind you, you can kiss a good night sleep goodbye....

Quality is another concern. My IFE sound is literally going crazy. First at full volume I can barely hear it, then from time to time it will be very loud, and then back to barely audible, and finally half-way through the flight it simply died, no sound whatsoever. After 4 different headsets and two resets the sound won't come back, so the Cabin head puts me into another seat in the back of the cabin with a working IFE. Pretty awkward because the lady sitting there had a whole row to herself, and you can guess she was not please at all when I arrived....

The poor fellow next to me is worst, his IFE is stuck in map mode, and after repeated resets it's the same, only map mode. When he clicks on the button he gets a different sets of selections (call crew member, screen off, etc.) different buttons but not one that says exit like other people's IFE, you have to exit the map mode to get the IFE main page. But I guess he isn't an elite member because the crew simply gave up and pretty much said too bad and left him be (well, they didn't do it that way, but might as well, after a few attempts they told him it can't be fixed and stopped. The pax took it, I would have never....)

Anyway, overall, I would say it's an improvement and very good seat. Finally able to sleep well again in Y. Good job CX!
Cathay Boy is offline