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Old Oct 23, 2012 | 6:58 am
  #31  
Gary Coughlan
Company Representative - Sixt
 
Join Date: Feb 2010
Location: Chesterfield, England
Programs: www.sixtblog.co.uk; http://www.facebook.com/sixtrentacaruk
Posts: 425
Originally Posted by Suzyrox
Overcharged for an extra day at $60 plus. Returned car within one hour grace period, asked for confirmation that car was checked in on time as wanted to avoid any problems and told all is ok. Asked for a receipt. Looked at receipt and realized that incorrect time was indicated which would place us over the hour grace period. Requested that he correct same as both of our phones showed we were in time. After arguing with us (we were in garage for at least 10 minutes), he corrected receipt by hand. Still overcharged. Under facts, can only believe conduct is intended to incorrectly generate revenue.
After an otherwise good rental, leaves a bad taste.

Suzyrox
Hi Suzyrox,

Please send me the details, I will be more than happy to take a look.

Gary - Customer Service Team
Gary Coughlan is offline