FlyerTalk Forums - View Single Post - xONEx online tool bugs thread
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Old Oct 21, 2012 | 11:14 am
  #186  
Gardyloo
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Originally Posted by Julienfavier
Hi Everyone,

I am having a hard time in booking a round the world itinerary with the Oneworld explorer website (http://rtw.oneworld.com/). The systems validates all my segments, says I am ready for booking, but when I am trying to book tickets (before payment), the following error occurs: The following error(s) occured
Error message (7820) not found for Language Code 'GB'
"No fare can be found for the flights and/or cabins you selected. Please search again and select another cabin and/or different flights. (5685 - 2201)"

I tried many times, changed my flights, but I cannot fix it. There is no way to directly contact someone in OneWorld (which is quite annoying), and I tried to contact airlines of OneWorld but they don't know what is going wrong, have no contact with OneWorld, and the only thing AA can do for me is making a phone booking for 100 USD...

Did someone encountered similar issue ? Do you know any workaround here ? Any help would be strongly appreciated !!

Thanks !!

Julien
Welcome to FT, Julien. I have merged your thread with the existing topic covering issues with the online tool.

Gardyloo
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