Originally Posted by
IAH-OIL-TRASH
So, to be clear, the ticket was issued by UA as the marketing carrier and the first flight was Hawaiian-operated with a UA code share flight number? Did UA list baggage charge as $0? Did it mention anywhere about potential baggage charges at Hawaiian check-in?
If you're leaving Hawai'i for the mainland and checking in luggage, it's well known on FT that you steer clear of HA unless you're prepared to shell out the money for their baggage fees. HA doesn't honor other airlines' elite status when it comes to baggage fee waivers (or much of anything else, for that matter)...so simply put, even UA GS flyers get charged baggage fees when flying Hawaiian.
And everything I mentioned above is regardless of whether or not it's a single ticket connecting to a UA flight, two separate itineraries, etc.