Originally Posted by
Cupart
The only reason why KLM do not wish to use any other type of social media is that they will not be able to steer and control the views and comments which they can by using a delete button through FB and twitter. Poor show in deed, but still they manage to have a person overseeing the Swedish site as mention by Johan Rebel...
I can't blame them for that. I remember KL employees revealing themselves here in the past, and they received disproportional flak, to the point of being bashed. In any case, it didn't do the "ambience" in here much good.
I guess KL is lurking here, and I also think that the construction where Gajan represents of works very well. Thanks Gajan! ^