Originally Posted by
mvoight
I don't understand what the problem is.
Presumably, both guys wanted to be in row 21.
There was one seat available and GA had to decide which person got it.
I find nothing wrong with the decision to give it to the person who had requested an upgrade and didn't get it.
I didn't say it was wrong, just never heard of it before>
Also- NOT GA- it was in AC.