Originally Posted by
popppa
Thanks javabytes,
Can a travel agent do the split & control who retains the original PNR or do you have to call Delta (or is Twitter really the best)? Are there "magic words" to help make sure that the agent does the split correctly?
Any insight into the validity of johndoe123's claim about EC seating for the companion?
PPP
Whoever is requesting the split must be very specific about who stays on the original PNR and who gets the new one(s). Even with that I have had phone CSR's screw it up a few times.
I've just abot gotten to the point where I book each ticket separately which is a lot more work then a single booking and splitting after our seats are selected and EC seats obtained.