FlyerTalk Forums - View Single Post - Same Day Changes
Thread: Same Day Changes
View Single Post
Old Oct 9, 2012 | 5:48 pm
  #9  
Tedgrrrr
10 Countries Visited20 Countries Visited30 Countries Visited10 Years on Site
 
Join Date: Mar 2012
Location: LGA
Programs: DL DM, UA Gold, Marriott Plat Prem., Hilton Gold, National Exec Elite.
Posts: 2,530
Originally Posted by californiadreamin'
Exactly the way the Same-day change for fee program is explained online. It is a check-in process not offered via the call centre nor online, save the options offered via web check-in. That the OP was able to bully his way, calling the Agents rude because they correctly said no, is unfortunate.
The agents might have told him "no" in a rude manner... and it turns out the agents were wrong after all based on their supervisor... Though in my experience, you call 5 times and you'll get 3 different answers.
Tedgrrrr is offline  
Reply