FlyerTalk Forums - View Single Post - Checking refund status: Object reference not set to an instance of an object.
Old Oct 5, 2012 | 4:22 pm
  #20  
njcommodore
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Hi Shannon,
Got an email from Customer Service today saying I needed to provide additional information (specifically the letter I faxed). I called the elite desk who transferred me to refund desk. The very nice woman was aware of the upload problem and I emailed her the letter. If this is going to be a long fix could an email address get created/posted so we don't have to rely on faxing?
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