FlyerTalk Forums - View Single Post - Grumpy bartender in the SFO United Club

Oct 4, 2012, 11:42 pm

#8

AZjohns

Join Date: Dec 2009

Location: SJC/SFO

Programs: SPG Plat

Posts: 1,017

Quote:

Originally Posted by northpole999

What do folks think - is it my attitude that is off?

Well, I was taught a long time ago what the difinition of TIPS really is:

T = To
I = Insure
P = Polite/Prompt
S = Service

I guess YMMV ?