Refundable or Not?
Website says refundable, Diamond Desk wants me to pay $500 more. Looking at M fares MNL-BOS for 11/6 and 11/7. M is approx $1500, Y= $2000. The website clearly says the M is changeable and refundable. The DM desk says that the M is changeable for $250 and not refundable.
Who is correct?