So, while using a rental car and stopping for lunch, the car was broken into. All luggage and work bags were stolen. We filed a police report.

Work has advised us that their insurance policy covers loss of work items, but not our personal items. They have suggested we try to gain compensation from our personal insurance policies for personal items that were lost.

The car was rented with a business Chase Business Bold Card (MasterCard World Elite). I have been unsuccessful at this point in trying to determine if the card provides any sort of benefit for this. I have called Chase and they told me the only benefit relates to damage of the car but not loss of contents. They tried to tell me there is not even a benefit if an airline loses your luggage (which I know is false).

Any suggestions on how to proceed?