Originally Posted by
cubuffaloes2004
The service here is horrible - took over 20 minutes to check in. Then i made the mistake of returning to ask about the lounge and how to get to the floor that it is on (some silly card and pin that you have to type into a keypad in the elevator) - and that took 15 minutes (both times there were only 1 or 2 people in line in front of me).
After we went to dinner - i called down to get the pull out couch made up - and they never even showed up. Being late at night and have been going for 20 hours straight at that point - i just slept on the couch with a blanket i found in the closet.
Come to think of it - the service was horrible everywhere (restaurants included) in Alaska - so it might not be just a Sheraton thing.
Mrs Seaflyguy and I had a very similar experience to yours in terms of the Sheraton (I would never stay there again) but a completely different experience otherwise. I came back from our three-day weekend in Anchorage, my first visit to the state, and told friends that the Alaskan people we met were honestly the nicest of anyplace I had ever visited.
At Side Street Espresso, when we told the owner we were visiting for the first time, he called a patron over who spent the next 15 minutes helping us plan our weekend. At Marx Bros Cafe, the staff couldn't have been nicer, especially the person who happily talked with us as she made our from-scratch Caesar salad. Everyone at Snow City Cafe was gracious to us and our local friends who had kids in tow. The service at Seven Glaciers restaurant was outstanding. We liked the server at Crush with the great sense of humor. Seriously, everyone we encountered there seemed genuinely nice.