While I'm very displeased to read about the OP's experience, I was fortunate enough to have two great PMUA crews yesterday and each (in their own way) warranted, and received from me, GTEMs.

The great purser on my LAX-BOS flight yesterday explained that she comes to work every day to do a job. She tries exceptionally hard to stay away from the politics, drama, etc. of the job and always remembers that the customer is who pays her paycheck. She hates the Smisek videos, but plays them instead of fast forwarding, because while she may not agree with them, it's her job to do so.

A very nice breath of fresh air from all the PMCO/PMUA bashing both on FT and inflight.