Disagree on what people were requesting, given the number of folks not seeing themselves on the on-line waitlist and the confusion as to if they are or are not on the waitlist either before or at gate, the request have been to have some positive indication that you will be waitlisted (PMUA pending) and are actually on the waitlist (PMUA waitlisted).

All of this is driven by system reliable issues and a simple indication that this is a CPU eligible flight (if that is what is being reported) (and perhaps the time window has been entered??) is insufficient and not what was requested.