FlyerTalk Forums - View Single Post - UAL.com change: Upgrade requested vs. confirmed
Old Sep 22, 2012 | 9:11 pm
  #57  
keisari
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Jun 2006
Location: SJC/SFO
Programs: UA lifetime gold; Hilton Gold; Marriott/SPG Plat; Hyatt Discoverist
Posts: 2,959
Originally Posted by sbm12
No idea. But everyone here was whining that they wanted to see some sort of mark there and now y'all got it.
I don't think we wanted a mark put on our reservation.
We want some form of transparency in the entire upgrade system which is the cornerstone of the frequent flyer program at both CO and UA.
If the new UA wants to change that cornerstone and make it something else, so be it but tell me ahead of time and don't pretend the system is working honky dory.
I really like flying UA and have continued doing it but as a frequent flyer I have the right to complain when I think one of my favorite companies is doing something wrong.
keisari is offline