Originally Posted by
anabolism
Always with Safari on MacOS X. Wouldn't the fact that one logs in refresh all session cookies? That's what's puzzling, seeing the error as the response to a login page. As for closing my browser, well, that's what the every three-month reboot is for, right?
No, a web session is separate from if you are logged in or not. Every time you visit a website that is a "session", even with websites that don't require you to login. It is inherit to web servers that have some code processing back end (PHP, Java, .Net, Ruby, etc). The session is maintained in a cookie that lives as long as the browser is running. If your login to ExpertFlyer times out before you close the browser, when you then click the first link or button in the EF browser window, you are prompted to login again as that session no longer has a valid user logon associated with it. That's the way it's always worked and hasn't changed recently.
One caveat that we know about is if the page that you leave open and time out on is an SSL page (like the My Account page or Login Help page) you may have to login twice. The easy work around for that is to go to the home page before you login again to reset the session. However since those are pages you wouldn't regularly use or see, that shouldn't be an issue.
If you need more specific technical support please email us.