Originally Posted by Cohall

Just applied for the personal cards using two browsers. 1st card was approved after ' online chat with representative'. 2nd application went to step 5, but I was not offered to chat with a representative on that card.

I did searches in this thread for "step 5" "pending" etc., but couldn't find a definitive answer. Should I call in immediately to try and push the approval through, or wait it out and see if they approve it?

Thanks for your advice.