Originally Posted by
Chukiechz
I tried calling Hyatt to get my membership upgraded and they had no idea what I was talking about. How do we get upgraded to platinum? It says automatic, but I don't see how that's possible.
You automatically get upgraded. I applied back in May for the card and recieved my status update 2 weeks ago. It takes time but they send it to you in the mail in letter form confirming.