Originally Posted by
mnredfox
+1. And despite it being better for the poster, did DL even notify that pax?
(cross posting)
On September 13, 2012, a memo was sent to all front line (res) informing that
(a) AF will no longer offer SWU upgrades to J. Same memo informs that
(b) AF vastly reduced the inventory of "O" for miles, and that
(c) KL upgrades will not be offered on "M" fare anymore, but only on fully upgradable fares.
That makes the publication on delta.com
http://www.delta.com/skymiles/about_...erts/index.jsp
plain
incorrect. I would even go as far as blaming delta in
direct misleading. I believe that a delta representative should step into the discussion now and provide some explanations.