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Old Sep 15, 2012 | 5:22 pm
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kaushik123
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Join Date: May 2005
Location: SFO
Programs: SQ QPPS, *A Gold, EK Skywards Gold
Posts: 691
Multiple reservations (different class) on same flight not possible?
Hello All,

Wanted to share my recent SQ reservations experience with all of you. I had a First class redemption booking SFO-BKK-SFO in which the onward was confirmed and return was wait listed. In the meantime as a backup I purchased a commercial booking in Economy class for the exact same dates as a backup in case the redemption wait list did not clear.

Turns out that the moment I ticketed my economy commercial booking, my First class redemption was CANCELLED. No calls no enquires, just got cancelled automatically. Frantically, I called SQ and they informed me that because my SFO-BKK F redemption was in a confirmed status, the system automatically cancelled my entire redemption booking because apparently you cannot hold 2 confirmed seats on the same flight even if they are in different classes.

This was news to me and I am now stuck trying to get a confirmation on a last minute redemption in the hopes that it will clear and I can cancel my commercial booking
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