Originally Posted by
Mohan Sundaram
Thanks Dave for the quick response. I don't know if I have 2 separate tickets, but I do have two booking reference for sure (1 for AA and 1 for EK), American allowed me to check-in 2 bags/person as per Emirates rule, so the booking is connected. since American was the one screwed it up. shouldn't they own up some responsibility? Emirates is gloating that they are the worlds greatest airline, but their customer service is certainly below ordinary. I realize my biggest mistake was going thru' the travel agent. I knew I paid marginally more money to the travel agent than Emirates web site, I thought I was helping these guys make few bucks. now I'll have to pay even more for being kind hearted.
I would be surprised if it was a through fare of AA-EK, but it is possible. If it is a through ticket then it is indeed AA's responsibility to get you to the destination. If ( as I suspect is more likely ) then it is 2 bookings , then it is not AA's responsibility to get you any further than new York
You would be best served calling your travel agent since the agent will know the exact details
Originally Posted by Mohan Sundaram
Travel insurance? I'll remember that for my next vacation. hindsight is 20/20 for me..
Anyway, given that 60+ seats are still available for the a/n flight in Emirates, Isn't it customary for all airlines to allow passengers who missed flight to go standby even if there's a diff in fares? appreciate your response!
Travel insurance is well worthwhile when something unexpected happens
As far as allowing passengers on, I would not expect them to do so.