Originally Posted by
Dave Noble
It sounds like you have 2 separate tickets , one for AA and another foe Emirates
Given this , then you will need to rebook and if the evening flight is the only one with availability in the appropriate class, then that is pretty much how it is
Do you have travel insurance since this would often be covered by insurance
Thanks Dave for the quick response. I don't know if I have 2 separate tickets, but I do have two booking reference for sure (1 for AA and 1 for EK), American allowed me to check-in 2 bags/person as per Emirates rule, so the booking is connected. since American was the one screwed it up. shouldn't they own up some responsibility? Emirates is gloating that they are the worlds greatest airline, but their customer service is certainly below ordinary. I realize my biggest mistake was going thru' the travel agent. I knew I paid marginally more money to the travel agent than Emirates web site, I thought I was helping these guys make few bucks. now I'll have to pay even more for being kind hearted.
Travel insurance? I'll remember that for my next vacation. hindsight is 20/20 for me..
Anyway, given that 60+ seats are still available for the a/n flight in Emirates, Isn't it customary for all airlines to allow passengers who missed flight to go standby even if there's a diff in fares? appreciate your response!